Shipping policy
Thank you for shopping at HugMories.
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How long does processing time take?
5–10 working days
(For peak seasons, processing time may take around 7–15 days.)
How long does shipping take?
Shipment delivery time will take around 7 to 25 working days depending on the destination country.
Estimated delivery times:
- US Shipment: 7–17 Days
- Europe Shipment: 7–17 Days
- All Other Countries: 10–22 Days
How do you ship the packages?
Packages from our warehouse will be shipped via YANWEN Express or Yun Express, both of which are safe and reliable shipping methods with online tracking available.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries worldwide.
More Information
Delivery Time = Processing Time + Shipping Time
Processing Time
It may take 5–7 business days (excluding holidays) to process your order. You will receive a tracking email notification once your order has been shipped.
Shipping Methods & Delivery Time
| Shipping Method | Shipping Cost | Delivery Time | Region |
|---|---|---|---|
| Standard Shipping | US$5.9 | 7–17 business days | USA, Canada |
| Standard Shipping | US$5.9 | 10–17 business days | Mexico |
| Standard Shipping | US$5.9 | 7–17 business days | UK, France, Germany, Ireland, Luxembourg, Belgium, Netherlands, Poland, Czech Republic, Switzerland, Austria, Hungary |
| Standard Shipping | US$5.9 | 10–20 business days | Russia, Bulgaria, Belarus, Denmark, Finland, Greece, Croatia, Norway, Sweden, Ukraine, Spain, Italy, Turkey |
| Standard Shipping | US$5.9 | 10–15 business days | Australia, New Zealand |
| Standard Shipping | US$5.9 | 14–20 business days | Argentina |
| Standard Shipping | US$5.9 | 10–22 business days | Thailand, Malaysia, Taiwan, Vietnam, Singapore, Indonesia, India, Japan, South Korea, Philippines, Israel, Kazakhstan, Sri Lanka, Oman, Pakistan, Saudi Arabia, Uzbekistan |
Delivery Time
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can prepare your items for shipment.
For example:
If you order a T-shirt, production may take 5–7 business days, plus 7–17 business days for shipping. Therefore, you can expect to receive your order within approximately 12–25 business days.
Free Shipping
Free shipping on orders over $59 (after discounts).
Customs Duties & Taxes
Customs Duties
All import duties and/or taxes are the responsibility of the customer according to local customs regulations.
Taxes
For most countries, customers do not need to pay import fees, duties, or VAT. However, some countries (especially Germany, Italy, the UK, and Canada) may require VAT or customs duties according to local laws.
Shipping Methods
Orders may be delivered by Yanwen, Yuntu, or other logistics partners working with HugMories.
You can track your package here:
https://www.17track.net/en
Contact Us
If you have any questions regarding shipping and delivery, please contact us:
Email: support@hugmories.com
